At Hilden Car Park (Hilden Park Leisure Ltd) we do all we can to respect your right to privacy and the protection of your personal information.  This document gives a summary of what we do with your information in order to run our business and provide our customers with products and services.

 

We collect and process personal information such as name and contact details.

 

Most of your information will have been provided by you.  We also collect information via our on site CCTV at Hilden Car Park, Rings Hill, Hildenborough, near Tonbridge, Kent, TN11 8LX.

 

You have some legal rights to control what we do with your information.  For example, you can ask us to:  tell you what information we have about you and get a copy of it; correct or update information that is wrong; stop sending you marketing information.  To do this you can contact the Car Park Administrator at:  hildencarpark@gmail.com

 

We are committed to resolving any complaints, but if you feel it necessary you can contact the Information Commissioner’s Office (ICO) via:  www.ico.org.uk.  Any complaints you wish to raise with us please direct to the Car Park Administrator on:  hildencarpark@gmail.com

 

Information is used mainly to provide you with our services, to understand our customers’ needs and for the day to day running of our business.  We may also use it to comply with laws and regulations that apply to us and to protect our business, our customers, service providers and employees.

 

Your information is confidential and will only be shared with third parties such as contracted in service providers, law enforcement agencies or regulators.

 

The information we hold on you will be used and stored in the UK.

 

We use the contact details you have provided to us to send you information relevant to the operation and maintenance of Hilden Car Park and your commuter car parking space, including by e-mail, text, phone, post and possibly by third party e-mail contact provider.

 

Unless you have told us not to, we may send you marketing information including newsletters related to our services.  If you change your mind and no longer want to receive these communications you can tell us at any time by contacting us at:  hildencarpark@gmail.com

 

We will not keep your information for longer than we need to, which is usually up to one year after your relationship with Hilden Car Park (Hilden Park Leisure Ltd) has ended, unless we are required to keep it longer (e.g. investigation by law enforcement agencies or regulators).

 

We are committed to ensuring that your information is secure with us and with third parties who act on our behalf.  All those working for/on behalf of Hilden Car Park (Hilden Park Leisure Ltd) comply to our Data Protection (GDPR) policy - a copy of which is available upon request via:  hildencarpark@gmail.com